Terms of service
<h2>1. About these terms</h2>
<p>These terms apply to your use of getmidnightstar.com and to everything you buy from us. "We", "us" and "our" mean Midnight & Star. "You" means you, the customer. By placing an order you agree to these terms.</p>
<p>Our <a href="/policies/refund-policy">Refund Policy</a>, <a href="/policies/shipping-policy">Shipping Policy</a> and <a href="/policies/privacy-policy">Privacy Policy</a> form part of these terms.</p>
<h2>2. Who can order</h2>
<p>You must be at least 18 years old and have a delivery address in Australia. Our products are made for children, but the account, the payment and the agreement are yours as the adult buying them.</p>
<h2>3. Our products</h2>
<p>Midnight & Star Sleep Cream is a topical magnesium cream for children aged 2 to 14, applied to the skin as part of a bedtime routine. It is a cosmetic skincare product. It is not a medicine, and it is not a substitute for advice from your doctor or paediatrician. If your child has a medical condition, takes medication, or has a persistent sleep problem, speak to your health professional. Always patch test on a small area first, keep the product away from broken skin and eyes, and stop use if irritation appears.</p>
<p>Every ingredient we use is listed on the product page and on the tub. If your child has a known allergy, read that list before you buy.</p>
<h2>4. Prices and payment</h2>
<p>All prices are in Australian dollars and include GST where it applies. We can change prices at any time, but a change never affects an order you have already placed.</p>
<p>Payment is taken at checkout. If your payment is declined, your order will not be dispatched. We reserve the right to cancel and fully refund any order, including where an item is out of stock, where a price or description was published in error, or where we suspect fraud.</p>
<h2>5. Subscriptions and recurring payments</h2>
<p>When you choose a subscription you are authorising us to charge your payment method the subscription price every four weeks until you cancel. This continues automatically.</p>
<ul>
<li>The price you subscribe at is the price you keep renewing at. If we ever change it, we will tell you by email first and you can cancel before it takes effect.</li>
<li>There is no minimum term, no lock-in and no cancellation fee.</li>
<li>You can skip, pause, reschedule or cancel at any time from the link in your order emails, or by emailing us. Changes must be made before your next order is billed.</li>
<li>Only the Sleep Cream renews. Gifts, one-off add-ons and extras are never rebilled.</li>
<li>Your card details are held by our payment provider, not by us.</li>
</ul>
<h2>6. Gifts, discounts and promotions</h2>
<p>Free gifts, discount codes and promotional prices are offered at our discretion, cannot be exchanged for cash, and may be withdrawn or changed at any time without affecting an order already placed. Only one automatic discount applies per order. Gifts already sent to you are yours to keep.</p>
<h2>7. Orders and acceptance</h2>
<p>Your order is an offer to buy. Our acceptance happens when we dispatch it, not when you receive the order confirmation email. Until then, either of us can cancel.</p>
<h2>8. Our content</h2>
<p>Everything on this site, including the name Midnight & Star, the logo, the photography, the text and the design, belongs to us. You may not copy, reproduce or use it commercially without our written permission.</p>
<h2>9. Reviews and anything you post</h2>
<p>If you send us a review, a photo or a comment, you keep ownership of it and you give us permission to use it on our site, in our marketing and on our social channels. Do not send us anything that is not yours to give, and do not send anything unlawful or misleading.</p>
<h2>10. Accuracy</h2>
<p>We work hard to keep this site accurate, but we do not warrant that every description, price or piece of information is free of error. Where an error affects your order we will contact you and give you the choice of continuing at the corrected price or cancelling for a full refund.</p>
<h2>11. Liability</h2>
<p>Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those rights.</p>
<p>To the extent the law allows, and apart from those guarantees, our liability to you for any claim connected with an order is limited to the amount you paid for that order.</p>
<h2>12. Governing law</h2>
<p>These terms are governed by the laws of Victoria, Australia, and you and we submit to the courts of that state.</p>
<h2>13. Changes to these terms</h2>
<p>We may update these terms from time to time. The version published on this page when you place an order is the version that applies to it.</p>
<h2>14. Contact</h2>
<p>Midnight & Star<br>
350 Oneil Road, Melbourne VIC 3809, Australia<br>
<a href="mailto:support@getmidnightstar.com">support@getmidnightstar.com</a></p>
<p>We answer every email within one business day.</p>